The open back of a clean box truck loaded neatly with furniture and boxes in a suburban driveway
Questions

Everything you wanted to ask.

Straight answers about junk removal, cleanouts, donation, recycling, pricing and what we take.

FAQ

Getting started

Is the estimate really free?

Yes. Estimates are free and come with no obligation. You approve the price before we load anything.

What areas do you serve?

Nashville and communities across Middle Tennessee, including Franklin, Brentwood, Murfreesboro, Hendersonville, Mt. Juliet and more. See the service areas page for the full list.

Do you serve homes and businesses?

Both. We clear homes, apartments, offices, shops, restaurants, job sites and rental properties.

Do I need to be home?

For most jobs it helps to be there for the walk-through. For items outside or in an open garage, we can often work without you once the price is agreed.

FAQ

Pricing and scheduling

How do you price a job?

Most jobs are priced by the space your items take in the truck. Heavy materials, stairs and special items are taken into account. You get a range by phone and a firm price on site.

Can you come the same day?

Often yes, depending on the day and your location. Call and we will tell you honestly when we can be there.

Do you charge extra for stairs?

We tell you the full price before we start, including any consideration for stairs or long carries, so the number you approve is the number you pay.

How do I pay?

After the truck is loaded and you are happy with the work. Ask us about accepted payment methods when you book.

FAQ

What we take

What kinds of items do you take?

Furniture, appliances, mattresses, electronics, clutter, yard debris, construction leftovers, exercise equipment, hot tubs, sheds and most household and light commercial items.

What can you not take?

Hazardous materials such as paint, fuel, chemicals, batteries, propane tanks and medical waste need special handling. See our list of items we cannot take.

Do you take heavy items like pianos and hot tubs?

Yes. We have the equipment and the crews for pianos, hot tubs, pool tables, sheds, and similar items.

Can you take just one item?

Yes. A single couch or appliance is a normal job.

FAQ

Donation and recycling

What happens to my items?

Usable items go to donation partners, metal and electronics to recyclers and the rest to the proper disposal site.

Can I get a donation receipt?

Ask the donation partner at drop-off. We note what was delivered so you have a record.

Do you recycle mattresses?

Where recycling is available, yes. Mattresses are taken apart and the steel, foam and fabric are recovered.

FAQ

Cleanouts and estates

How long does a cleanout take?

A garage may take a few hours. A whole house may take a day or more. We give you a plan and a timeline after a walk-through.

Can you help with an estate after a loss?

Yes. We work patiently, set aside papers and valuables and give your family time to take what matters.

Do you work from out of town?

Yes. We can work from photos, calls and a key left with a trusted person, and send updates as the work progresses.

FAQ

Safety and special items

What if my items include paint or chemicals?

Set them aside. We explain what to do with them and take everything else.

Do you protect my floors and walls?

Yes. We use pads, runners and careful carry-outs.

What about bed bugs or pests?

Tell us before we arrive. We seal affected items and handle them safely.

FAQ

Commercial and property pros

Do you offer recurring service?

Yes. We schedule monthly, quarterly or on-demand pickups for commercial accounts and property managers.

Can you work after hours?

Yes. Evenings and weekends are common for businesses.

Can you provide photos or a summary?

Yes. Before and after photos and a short summary are available on request.

Free estimate

Ready to get it gone?

Quick scheduling, a crew that does all the lifting and a clear price before we start.

Call NowFree Estimate